>> Buyer beware Nice customer service but
When I ordered my earrings I had to ignore the image showing the different birthstones because although I know little about gemstones I do know that rose quartz is probably not emerald green nor have I ever seen a variety of sapphire that is wine red nor a ruby that is forest green I was also worried because the product details section says 4mm while the title says 3mm My doubts aside since I have a new piercing I was interested in the stainless steel posts not the quality of the gemstones and took a chance with this company
I m glad I did not have high expectations Two pairs of earrings were boxed in a 4 x4 x6 or so box which seemed like overkill While it s possible they were running low after the holiday season I m afraid that the excessive shipping costs will be reflected in their product prices When I received my amethyst earrings one of the gems was a dark purple and the other a light lilac Even a few inches apart there was no mistaking that these colors completely did not match In addition to the mismatched stones extra slivers of steel were stuck to the posts two of the four earrings I bought I noticed one and removed it successfully with tweezers but only noticed the other sliver after I woke up with a very painful and irritated ear
When I contacted the company about the mismatched earrings I had already cut down the posts to fit my ear I wish I d checked them against each other but I d never expected they wouldn t even match They were very kind and replaced the entire earring anyway which most companies won t do as they cannot be resold which is possibly why they accepted them in the first place The new earrings I received DID have matching stones and did /not/ have excess metal stuck to the post I was very impressed with their customer service but the lack of any quality control the first time made me write this review to caution other buyers I hope the company will be more careful in the future
edit After wearing my replaced earrings for 5 days I lost one of the stones in the bath Better hope you like those stainless steel posts I guess
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